Cancellation policy

Adverse weather conditions or the holding of an event outside our service will not be grounds for return your money.
Neither will it be considered a reason for return that the customer can not make use of the service on the date acquired of the same, in accordance with the current regulations on consumption and retail management.
The client must be at the stop at the selected time. If you are not at the stop and lose the bus service it will not be possible to proceed with a refund of the cost of the ticket. There isn’t possibility to use the service another day without paying another ticket for that new day.
It will not be possible to cancel the purchased tickets once the purchase process has been completed.
For any questions, please contact us using our CONTACT section.


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